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Privacy Policy for AKJAcademy.com

Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

Privacy Policy

AKJ Academy Private Limited
Website: https://www.akjacademy.com
Last Updated: 27-11-2025

This Privacy Policy (“Policy”) describes the manner in which AKJ Academy Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at 
H No 110, Gosai ka Purva, Nagar Panchayat Lambhua, Lambhua, Sultanpur, Lambhua, Uttar Pradesh, India, 222302 (“Company”, “we”, “our”, or “us”), collects, uses, stores, protects, and discloses information of users (“you”, “your”, or “User”) who access or use the Website or any products, services, or platforms offered by us.

This Policy is published in compliance with:

  • Section 43A of the Information Technology Act, 2000;
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”);
  • Consumer Protection (E-Commerce) Rules, 2020; and
  • Other applicable laws of India.

By accessing or using our Website, you acknowledge that you have read, understood, and agreed to this Policy.

1. Definitions

Personal Information (PI): Information that can identify an individual, such as name, email address, phone number, address, etc.
Sensitive Personal Data or Information (SPDI): Includes passwords, financial information, biometric data, and any other category defined under Rule 3 of the SPDI Rules.
User: Any person accessing, visiting, or using the Website or services.

2. Information We Collect

2.1 Personal Information

We may collect the following information:

  • Full name;
  • Email address;
  • Phone number;
  • Residential or shipping address;
  • Communication details, queries, or support requests.

2.2 Sensitive Personal Data or Information

We generally do not collect SPDI except where necessary for a specific service (e.g., payment authentication). Where collected, we obtain explicit written/electronic consent.

2.3 Payment Information

We use secure third-party payment gateways. We do not store your card, banking, or UPI details on our servers.

2.4 Automatically Collected Data

  • IP address;
  • Device details;
  • Browser type and version;
  • Cookies, usage data, analytics data.

3. Purpose of Collection and Use

We collect and process information for the following purposes:

  • To provide courses, study materials, mentorship, and related services;
  • To process transactions and deliver purchased products;
  • To enhance Website functionality and user experience;
  • To communicate important updates, alerts, marketing offers, and service-related information;
  • To prevent fraud, misconduct, or violations of law;
  • To comply with legal, regulatory, or contractual obligations.

4. Legal Basis for Processing

We process information based on:

  • Your consent;
  • Performance of a contract or service you request;
  • Compliance with legal obligations;
  • Legitimate business interests, including service improvement and fraud prevention.

5. Consent and Withdrawal

By using our Website, you consent to the collection and use of your information as described herein.

You may withdraw consent at any time by emailing akjacademy@akjacademy.com, subject to applicable laws or contractual limitations.

6. Data Storage, Protection, and Security

We implement Reasonable Security Practices and Procedures as mandated under SPDI Rules, including:

  • Secure servers and encrypted storage systems;
  • Access controls and internal confidentiality policies;
  • Regular audits and monitoring;
  • Compliance with IS/ISO/IEC 27001 security standards (or equivalent industry practices).

In the event of any data security breach, we shall take appropriate remedial steps and notify affected users as required under law.

7. Disclosure and Sharing of Information

We do not sell, trade, or rent your information.

We may share information with:

  • Third-party service providers (payment processors, hosting services, delivery partners, email/SMS partners);
  • Government authorities, regulators, law enforcement agencies, pursuant to lawful requests;
  • Advisors, auditors, consultants bound by confidentiality obligations.

All such parties are obligated to maintain security and confidentiality equivalent to our own standards.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website performance;
  • Personalize content;
  • Analyze traffic patterns.

Users may disable cookies, though certain features may become unavailable.

9. User Rights

Subject to Indian laws, you have the right to:

  • Access and review your personal information;
  • Correct or update inaccurate information;
  • Request deletion, where permissible;
  • Withdraw consent;
  • Know how your information is being used or shared.

Requests may be submitted to akjacademy@akjacademy.com.

10. E-Commerce Rules, 2020 Compliance

In compliance with the Consumer Protection (E-Commerce) Rules, 2020:

  • We provide accurate descriptions of courses, books, and services;
  • We transparently display pricing, refund, and cancellation policies;
  • We maintain a functional grievance redressal mechanism;
  • We ensure non-discrimination between users and fair business practices;
  • User information is collected and used only with consent and legal basis.

11. Grievance Redressal Mechanism

Pursuant to Rule 5(9) of the SPDI Rules and E-Commerce Rules, 2020:

Grievance Officer:
Dr. Abhishek Kumar Jha
Email: akjacademy@akjacademy.com
Response Time: Within 48 hours
Resolution Time: Within 30 days

12. Data Retention

We retain information only for as long as necessary to:

  • Provide requested services;
  • Comply with legal obligations;
  • Resolve disputes.

Data no longer required is securely erased or anonymized.

13. Third-Party Links

Our Website may contain links to external sites not operated by us. We are not responsible for their content or privacy practices. Users are advised to review their respective privacy policies.

14. Changes to This Policy

We reserve the right to update or modify this Policy at our discretion. Changes shall be posted on this page with the updated date. Continued use of the Website after updates constitutes acceptance.

15. Contact Information

For any questions related to this Policy, please contact:
akjacademy@akjacademy.com